If you have received an enquiry from a guest, either telephonically, by email or any other means, you can send an instant quote to your guest. This will enable the guest to view the quote and pay securely online to confirm the booking.
For ease of use, the Instant Quote option can be set up as a Quicklink on your dashboard. View the Quicklinks tutorial for more information on how to set this up.The next screen to appear will be the room screen where you can quote on a specific room type. If your establishment is real-time enabled, a quick availability check will take place based on the dates entered and the available room quantity will be displayed. Enter the room qty required. If you would like the rates to be calculated automatically, based on the rates that have been entered via Booksure, click on the Rates button. Note that this is not compulsory. If you know the rates, they can be entered immediately in the Price Incl field.
The next screen will take into account how many people the room can accommodate. From the dropdown lists, select the applicable Rateplan, and number of guests. The rate is automatically calculated at the bottom of the screen. Click on the Apply Rate button to have the rate pulled into the quotation.
If this is a new customer, enter the guest's information. If this is a customer who has stayed at your establishment before, you can look-up the guest information by clicking on the Existing Customer button.
Enter at least 3 characters of the guest's first or last name and click on the search button on the keypad.
A list will display on the page with any guest matching the characters entered in the search. Click on the guest details to have the information automatically pulled into the quotation.
Should your establishment offer additional services, the following screen will allow you to include services in your quotation.
Should there be any other items that need to be quoted on, these can be included in the Additional Items screen.
The final screen displays a summary of the quotation. Make sure that all the information is correct on this screen before pressing the Save Quotation button. Once the button is pressed, the quotation will be sent to your guest.
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