The Information sections contains access to Booksure's contact page, as well as Frequently Asked Questions.  To access the Information section, please tap on the bottom left Menu button, and select Info.

Frequently asked questions

Gain a better understanding about the various features of Booksure by reading answers to the most frequently asked questions.

This section will included information regarding:

·         Account setup

·         Reservations and Enquiries

·         Payments

·         Booksure Payment Gateway

·         3rd Party Payment Gateways

·         Channel Management

·         Affiliate Program

Access the Booksure Mobile Tutorials from here.  The tutorials are laid out in the same way as the mobile dashboard to make them easy to follow.

Service Agreement
This is a copy of the service agreement between your establishment and Booksure.

Contact Support
If you would like to get in touch with a consultant, you can do so by one of the following:

Phone us by clicking on the telephone number to automatically dial the number, if the app is installed on your mobile phone.

Email us by clicking the email address to open a new mail in your e-mail program.

Send an online message to the support team by typing in your name, email address and entering your message in the Message textbox.  To help the support team better assist you, kindly indicate whether you have a question, problem, idea or if you want to praise us.  Tap Submit to send the message.

We offer e-mail support seven days a week from 08:30 to 17:00 and telephonic support Mondays to Fridays from 08:30 to 17:00  (excluding public holidays).